Client Service Specialist

Orlando, Florida, United States · TCS


Position Summary: The Customer Care Specialist is responsible for representing the company as the first level of contact and must present a professional demeanor. In addition, the Customer Care Specialist will be responsible for handling all calls to determine if they are an existing client in need of additional assistance. The main goal of the Customer Care Specialist is to provide superior customer service to all new and existing clients.



Since its founding in 1999, Vacation Innovations has assembled a host of major consumer brands that provide secondary market solutions for the vacation ownership industry, including online resale and rental advertising for owners, licensed timeshare brokerage, and customized services for resorts, resort developers, HOAs and management companies. With a talented and professional staff or more than 250 employees across its offices in Orlando, FL and Portsmouth, NH, Vacation Innovations is reinventing the online marketplace for vacation ownership and vacation rentals.


Key Skills/Qualifications:


Vacation Innovations offers a comprehensive benefit package to full time employees the first day of the month, following sixty days of employment! This includes but is not limited to health, vision, and dental insurance. In addition, we offer paid time off and paid holidays after ninety days of employment. A 401K program with an employer match is available after one full year.

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