Customer Support Specialist

Orlando, Florida, United States · SCS


Position Summary: In addition to the regular responsibilities/duties of a Sales Customer Service Specialist, the Senior Sales Customer Service Specialist will be responsible for the quality assurance calls, and post-sale support for the division. The primary function of this position is to communicate with existing clients and offer solutions/resolutions to assist with advertisement via phone call or email. The secondary function of this position is to ensure that all new clients have been contacted through the QA Process and understand the Terms of Service. In addition, this position will also assist in producing rental conversions and upselling current clients.




Vacation Innovations offers a comprehensive benefit package to full time employees the first day of the month, following sixty days of employment! This includes but is not limited to health, vision, and dental insurance. In addition, we offer paid time off and paid holidays after ninety days of employment. A 401K program with an employer match is available after one full year.

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